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Privacy Policy

Last updated: 07.10.2024.

1. Introduction

Welcome to Zerda Web Solutions. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights under GDPR and Irish law.

2. Data Collection

We may collect the following types of personal data:

  • Contact Information: Name, email, phone number.
  • Professional Information: company name
  • Website Usage Data: IP address, browser type, device information, browsing actions on our website, and other technical information.
  • Data Provided Directly by You: Information you submit through forms or by email.

3. Use of Personal Data

We use your data for the following purposes:

  • Communication: To respond to your inquiries and communicate about our services.
  • Service Improvement: To monitor and improve our website’s functionality and content.
  • Marketing (With Consent): To send promotional materials if you’ve opted in.

4. Legal Basis for Processing

In compliance with GDPR, we process personal data based on:

  • Consent: For marketing and non-essential cookies.
  • Legitimate Interests: For customer service and analytics.
  • Contractual Necessity: If you request specific services from us.

5. Data Processors

We work with the following data processors who may handle your data on our behalf:

  • Google Analytics (for site analytics): Google’s privacy policy applies.
  • We ensure these processors have data protection measures that comply with GDPR.

6. Data Storage and Retention

Your personal data is stored securely and only retained as long as necessary, typically:

  • For communication and inquiries: up to 12 months.
  • Analytics data: 26 months.
  • Marketing data: until you withdraw your consent or unsubscribe.

7. Security Measures

We use industry-standard security practices, such as encryption and access controls, to protect your personal data.

8. Your Rights Under GDPR

Under GDPR, you have the right to:

  • Access, correct, or delete your data.
  • Restrict or object to our processing.
  • Data portability, to obtain and reuse your data across different services.
  • Withdraw consent at any time for marketing communications.

To exercise any of these rights, please contact us at hello[at]zerdawebsolutions[dot]ie.

9. Data Sharing

We will not share your personal data with third parties unless required by law or with your explicit consent.

10. Complaints

If you have any concerns regarding our use of your data, you may contact the Data Protection Commission (DPC).

11. Cookies

Please see our Cookie Policy for more details on our use of cookies and how to manage your preferences.

12. Contact Us

If you have any questions about our Privacy Policy, please contact us at:

  • Email: hello[at]zerdawebsolutions[dot]ie
  • Address: 10 Kennedy Terrace, Carrick-on-Suir, Co. Tipperary, Ireland